Terms of service

These terms apply when you use GraphCura. By creating an account you agree to them. Please also read our privacy policy.

1. What GraphCura is — and isn't

GraphCura organizes medical documents you upload and answers questions about them using AI. It is an information tool. It is not medical advice, diagnosis or treatment, and it can make mistakes — including misreading a document. Always check important information against the original record and talk to a qualified clinician before making health decisions. In an emergency, contact your local emergency services.

2. Who can use GraphCura

You must be 18 or older to create an account. GraphCura is not for children, and you shouldn't upload another person's records unless you have the right to manage them.

3. Your account

• Give accurate information and keep your password secure.
• You are responsible for activity on your account.
• Doctor accounts must belong to licensed clinicians and may only be used to view patients who have an active consent link with them.

4. Your content

You keep ownership of the documents and information you upload. You give us permission to store and process them only to provide GraphCura to you — for example, reading documents, building your timeline and answering your questions. Only upload records you have the right to share.

5. Actions you ask for

GraphCura can create calendar events or send email reminders when you ask it to in the chat. Review what it proposes; you are responsible for the actions you request.

6. Acceptable use

• Don't access other people's records without permission or try to bypass security.
• Don't upload malicious files or use GraphCura to break the law.
• Don't reverse-engineer, overload or resell the service.

7. Payments and refunds

GraphCura is free for patients during early access, and we don't take card details. Nothing is charged automatically. If we introduce paid plans, we'll show the price and the refund terms before you buy, and you'll only pay if you choose a paid plan.

8. Availability and changes

GraphCura is in early access. Features may change, and we may suspend or end the service, ideally with notice. We may update these terms; if we make significant changes we will let you know.

9. Ending your account

You can stop using GraphCura at any time. To delete your account and everything in it, email rchakrabarti@graphcura.com from the address you signed up with. We'll confirm and delete it within 30 days. You can delete individual documents yourself at any time from the Documents page. We may suspend accounts that break these terms.

10. Liability

GraphCura is provided “as is”. To the extent the law allows, we are not liable for decisions made based on its output or for indirect losses.

11. Contact

Questions about these terms: rchakrabarti@graphcura.com.